Delivery methods and charges
We offer free delivery on orders over certain amount, also our delivery charges are minimal, other terms and conditions relating shipping and delivery are listed below.
- Our shipping tracker usually provides accurate updates, although it’s important to note that it offers an estimate rather than exact timing.
- Once your order ships, you’ll promptly receive an email containing your package’s tracking details.
- We strive to dispatch your goods promptly, typically within 3-5 business days, with delivery usually taking 8-15 business days. However, actual delivery times vary based on your location and distance.
- For cancellations, you can freely cancel within two hours of placing your order. After that, a minimum cancellation fee of 25% applies.
- Regarding Cash on Delivery orders with a 30% advance payment, refusal of the parcel upon delivery means the advanced payment is non-refundable.
- We are also bound with “Terms and Conditions” of courier service we are using.
Order tracking
While we can’t control courier delays, we’re here to assist you and track your package if needed.
I still have not received my order
While we can’t control courier delays, we’re here to assist you and track your package if needed, We will ensure that you receive your package on time,
The items received are incorrect or are defective
Don’t worry we have your back, and we will make sure that you got your money’s worth
- Please make a clear video of your unboxing
- If it’s found that you have received incorrect or defective product.
- Send us back the incorrect product, we will replace it with a new one
- We don’t doubt your word, but we have to follow the procedure, so no one can take advantage of it.